1. Introduction:
At Eyelash4Me, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, make purchases, or interact with us.
By using our website or providing your information, you consent to the practices described in this policy.
2. Information We Collect:
We may collect the following types of personal information:
Personal Identification Information (Name, Email, Phone number, Shipping address, Billing address)
Account Information (Username, Password if registered)
Transaction Details (Products ordered, Payment method, Delivery status)
Communication Records (Customer service chats, Emails, Order messages)
Device & Browsing Data (IP address, Browser type, Device type, Cookies)
3. How We Use Your Information:
We use your information to:
Process and fulfill orders
Communicate order status and delivery updates
Provide customer support
Improve our website and services
Send promotions or newsletters (only if subscribed)
Comply with legal obligations
4. Legal Basis for Processing (for EU/Russia)
We process your personal data based on:
Your consent
The necessity to perform a contract
Our legitimate interest (such as fraud prevention or service improvement)
Compliance with legal obligations
5. Payment Security:
All payment transactions are processed through secure third-party gateways (e.g., PayPal, bank processors, crypto platforms). We do not store your full payment information on our servers.
6. Data Storage & Retention:
Your personal information is stored securely on encrypted servers. We retain your data only as long as needed to fulfill the purposes for which it was collected, or as required by law.
7. Sharing Your Information:
We do not sell your data.
We may share your information only with:
Trusted service providers (e.g., delivery companies, payment processors)
Government authorities when legally required
Business partners for order fulfillment (e.g., authorized resellers)
All partners are required to maintain confidentiality and comply with data protection regulations.
8. Cookies & Tracking:
We use cookies to improve user experience, personalize content, and analyze traffic. You can manage or disable cookies in your browser settings. Some website features may not work properly if cookies are disabled.
9. Your Rights:
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time
Object to data processing (under certain conditions)
File a complaint with a data protection authority in your country
To exercise these rights, contact us at eyelash4me@gmail.com.
10. Children's Privacy:
We do not knowingly collect data from individuals under 18 years old. If we learn that we have received data from a child, we will delete it immediately.
11. Third-Party Links:
Our website may contain links to third-party services (e.g., payment providers, social media platforms). We are not responsible for their privacy policies or practices.
12. Data Transfers:
If you are located outside of Russia, your data may be transferred to and processed in Russia or other countries where our servers or partners are located. We ensure all such transfers comply with applicable data protection laws.
13. Changes to This Policy:
We may update this Privacy Policy at any time. Updates will be posted on this page with a new effective date. Continued use of our site after changes means you accept the revised policy.
14. Contact Us:
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: eyelash4me@gmail.com
Website: www.eyelash4me.com
Holine: +79069080678
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